AI Growth Infrastructure · D2C E-Commerce

Your D2C brand is bleeding carts and support hours.We build the AI layer that stops it.

Namma AI ships integrated, revenue-grade AI systems for direct-to-consumer brands — not chatbots, not scripts. Deflect 80% of routine support and recover 10–15% of abandoned carts, guaranteed, in weeks.

Enterprise-grade · SOC 2 aligned · No pitch, just strategy
76–92%
tickets auto-resolved
10–15%
carts recovered
12x
lower cost / interaction
~2 wks
to go live
Quantified Results

The numbers D2C operators actually care about.

Benchmarks from KODIF, Freshworks, Baymard, Klaviyo, McKinsey and BCG — the same data we underwrite our performance guarantees against.

6x
growth in AI containment
Dollar Shave Club
850h
agent hours saved @ 93% CSAT
ReserveBar
83%
chatbot resolution · 57% repurchase lift
OPPO
+34%
revenue · +41% email revenue
LuxeWell (Shopify Plus)
$44
returned per $1 spent
Klaviyo elite D2C flows
$260B
recoverable industry-wide
Baymard benchmark
The Cost of Inaction

Every week without an integrated AI layer is measurable revenue loss.

D2C is not a chatbot problem. It is an infrastructure problem. Standalone tools create data silos, brittle handoffs and support debt that compounds with every campaign, launch and BFCM peak.

Support drowning in the same 20 questions

Where is my order? Can I return this? Do you ship to X? Your founder answers these at 11pm. Your team burns out. Response times slip and reviews follow.

7 in 10 carts leave — and nobody follows up

Every unrecovered cart is cash on the floor. Generic email blasts don't cut it anymore. Buyers expect a real conversation across WhatsApp, email and voice.

Patchwork tools that don't talk to each other

Shopify here, WhatsApp there, a Zap taped to a spreadsheet. Point solutions and off-the-shelf bots create more work than they remove and break the moment traffic spikes.

The Namma AI Solution

One integrated AI operations layer — wired directly into your commerce stack.

WhatsApp
Web Chat
Voice / Calls
Shopify Events
Namma AI Core
Support Resolved
Carts Recovered
Personalized Offers
Ops Dashboard
The Offer Stack

A three-tier AI infrastructure, built for the stage your brand is in.

Every tier is a complete, integrated system — not a bundle of tools. Each is underwritten by a written performance guarantee tied to the metrics that move your P&L.

AI Support Starter

Stop the bleed. Live in ~2 weeks.

Solopreneur / early D2C brand drowning in repetitive support and leaking carts.

  • 24/7 chat + WhatsApp support agent wired to Shopify
  • Multi-touch cart-recovery flow across email + WhatsApp
  • AI FAQ assistant trained on your policies & catalog
Guaranteed outcome
Deflect 60–80% of routine tickets · recover 8–12% of abandoned carts in month one.
Most Deployed

AI Growth System

Lift repeat revenue and AOV.

Growing brand that has fixed support and now wants to compound lifetime value.

  • Everything in Starter
  • AI returns & refund agent (automated RMA + status)
  • AI recommendation + lifecycle email personalization
  • AI content engine for product copy, SEO & reviews
Guaranteed outcome
+15–25% repeat-purchase rate · 10–15% cart recovery · 5–15% personalization lift.

Full AI Ops Layer

Replace 3–5 operational roles with one managed system.

Scaling brand ready to unify support, ops, content and analytics under one AI.

  • Everything in Growth
  • Voice AI recovery for high-value carts & win-backs
  • Custom AI ops dashboard unifying every workflow
  • White-glove onboarding + monthly optimization retainer
Guaranteed outcome
A single AI layer absorbing the work of 3–5 roles at a fraction of headcount cost.
Security · Integration · Guarantees

Built for buyers who can't afford to get AI wrong.

We are not a plugin. We are a consultancy that owns the outcome — from security review to integration to the metric on the dashboard.

Trusted stack
ShopifyWhatsApp Business APIKlaviyoGorgiasZendeskVapiRetelln8nMake.com

Enterprise-grade security posture

SOC 2 aligned tooling, encrypted data in transit and at rest, and least-privilege API access to Shopify, WhatsApp Business API and your marketing stack.

Your data stays your data

Customer PII is never used to train third-party foundation models. Full data-processing agreement and regional data-residency options on request.

Integrates with what you already run

Shopify, Klaviyo, Gorgias, Zendesk, WhatsApp Business, Meta, Google, and 500+ tools via first-class connectors. No rip-and-replace, ever.

Written performance guarantee

Every engagement ships with SLA-backed targets on deflection rate, recovery rate and time-to-first-response. If we miss, we work free until we hit.

Frequently Asked

What operators ask before they say yes.

Every week you wait is recoverable revenue walking away.

Book a 30-minute AI Strategy Session. We'll map your top three revenue leaks, size the recovery, and show you exactly how the Namma AI infrastructure would deploy against your stack. No pitch, no obligation.

Limited to 6 strategy sessions per month · Serious D2C operators only